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Cyber Monday | Up to 40% off + Extra 15% off with code: daals2024 | SHOP NOW
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If you’ve received your order and find that there's a problem with your item, please send us an email here with your order details. Outline the issue you've encountered as well as any images of the issue and one of our team will be in touch as soon as possible.
If an issue arises with your item during the warranty period then please head over to our Warranty page for more information.
We all change our mind sometimes. Click here and send us an email with your order details in order for us to process your request.
Click here and leave your order details so we can investigate the issue for you.
Accidental stains including food, drinks, human and pet bodily fluids
Accidental damage including rips, tears, chips and burns
Malfunctions and defects including frame breakage or warping, metal bending or mechanical defects (after the Daals 12 month manufacturer's warranty expires)
No charge or excess for repairs or replacements (up to the insured value of the item)
Damage in transit, normal wear and tear or deliberate harm
This insurance is provided by Bolt Cover. By adding this insurance to your basket you confirm that you are a UK resident over 18 years of age, that you understand that it is your responsibility to read and understand the IPID and Policy Wording, and that you have ensured that this product meets your needs.