We regrettably cannot currently deliver to the following areas:
Isle of Wight, Isle of Scilly, Northern Ireland, AB31-56, FK20, GY, IM, IV, JE, KW, PA20 - PA78, PH4 - PH50, KA27 - KA28, ZE.
For bulky or heavy items that require special delivery (such as sofas, dining table, beds), we are unable to deliver to AB, DD,BT, IV, PA, PH, PO30~41, FK, KA, KY, TR21~25, HS, KW, ZE, IM, JE, GY.
Even though our Drivers make every attempt to deliver, sometimes we have restrictions of where we can park so it would be good to know in advance if you often have delivery restrictions and how you got your delivery. Please leave any instruction that could help with delivery in order note when you place your order, or contact email@example.com.
Our Home Delivery drivers will not leave your delivery in a safe place or with a neighbour without prior permission from yourselves.
Deliveries are made to the communal entrance of the delivery address with free shipping service. If you have special requirements, please contact us for special quotes of delivery charge.
In rare cases when a scheduled delivery has to be cancelled due to circumstances out of our control, we will aim to reschedule it as soon as possible.
Please note that we will not be able to meet any obligations as a result of the following reasons:
- If the product you ordered is not available.
- The order payment authorisation fails.
- If it is identified that there is a product description or pricing error.
- If customers do not reach any order criteria outlined in the Terms & Conditions.
- If our couriers are temporarily unable to deliver due to exceptional conditions that are beyond our control including hazardous weather and accidents.