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Standard items includes: office chairs, dining chairs, office desk, bedside tables, dressing tables, and other smaller sized products that will be dispatched with DPD or DHL parcel service.
Large and heavy items includes: beds, sofas, mattreses, dining tables, accent chairs, large office desks, sideboards, chest of drawers, etc. Large and heavy products will be delivered with our own fleet, or with specialised carrier.
We deliver to the UK Mainland* and offer standard or next-day delivery. For the majority of our items, we offer a standard 1–7 working day service. For our bulky and heavy items (such as sofa-beds and bed frames), delivery can take 1–14 working days due to the size and weight. There are exceptions, please see our FAQ section for further information.
This excludes Bank Holidays, which may be subject to longer delivery times.
*Deliveries for our smaller items to remote areas, such as AB31 to AB38, AB40 to AB56, IV, KA, KW, PA20 to PA78, PH4 to PH50 and ZE in Scotland, as well as BT areas in Northern Ireland, will be subject to different price and date options, although some remote areas we regrettably cannot currently deliver to, but we will advise you at the time of purchase. Please be aware that we cannot deliver our selection of bulkier and heavier items to remote locations.
Accidental stains including food, drinks, human and pet bodily fluids
Accidental damage including rips, tears, chips and burns
Malfunctions and defects including frame breakage or warping, metal bending or mechanical defects (after the Daals 12 month manufacturer's warranty expires)
No charge or excess for repairs or replacements (up to the insured value of the item)
Damage in transit, normal wear and tear or deliberate harm
This insurance is provided by Bolt Cover. By adding this insurance to your basket you confirm that you are a UK resident over 18 years of age, that you understand that it is your responsibility to read and understand the IPID and Policy Wording, and that you have ensured that this product meets your needs.
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